=========================================== https://www.verticobpo.in/LPO-Legal-Casework-Support.html Title: LPO Legal Casework Support | Vertico BPO Description: We offer expert LPO legal casework support, assisting UK law firms with research, drafting, client engagement, & case management under solicitor supervision. Schema Markup:

Human Resource

  1. Services
  2. Human Resource

The human resource (HR) function supports the delivery of the company’s business plans and ambitions by developing a people-focused HR strategy that aligns with the company’s strategic aims. By focusing on talent acquisition, employee development, and fostering a positive work culture, the HR team ensures that the company attracts, retains, and nurtures top talent. The HR team works as a unified group, delivering HR services across the organization. Additionally, we play a key role in supporting the company’s commitment to diversity, equality, and inclusion.
HR is responsible for overseeing and managing the day-to-day HR activities and operational matters specific to each practice group or department. These responsibilities are outlined in detail below:

Recruitment and Staffing

  • Staffing Needs: Coordinate with department heads to identify staffing requirements and initiate recruitment plans.
  • Recruitment Process: Manage the entire recruitment process, from job postings to interviews and selection.
  • On-boarding:Oversee the on-boarding process for new hires, ensuring a smooth integration into the company.

Employee Support and Communication

  • Primary Contact: Serve as the main point of contact for employees within the department.
  • Issue Resolution: Address employee concerns, complaints, and queries efficiently.
  • Engagement: Ensure open lines of communication between management and staff to enhance transparency and trust.

Employee Training and Development

  • Training Needs Assessment: Identify skill gaps and co-ordinate with the departments to create tailored training programmes.
  • Career Development: Support employees in their professional development through workshops, seminars, and continuous learning and development opportunities.
  • Performance Support: Provide resources and tools to help employees perform effectively, meet performance expectations and achieve career goals.

Performance Management

  • Appraisals: Co-ordinate the performance appraisal process to evaluate employee achievements and areas for improvement.
  • Feedback and Coaching: Provide regular feedback and guidance to employees, ensuring alignment with department objectives.
  • Goal Setting: Work with managers and employees to set clear performance goals that support organizational aims.

Employee Relations

  • Conflict Resolution: Actively resolve conflicts and foster positive relationships within the department.
  • Employee Well-being: Manage programmes aimed at improving employee engagement, health, and well-being.
  • Workplace Culture: Promote a positive, inclusive, and respectful work environment.

HR Administration and Compliance

  • Record-Keeping: Ensure accurate maintenance of employee records, including attendance, performance, and leave.
  • Policy Enforcement: Monitor and ensure adherence to company policies, ensuring compliance with legal requirements.
  • Administrative Support: Provide administrative assistance with payroll, benefits, and other HR documentation.

Operational Support

  • HR Systems: Manage HR-related systems and tools to streamline operations and enhance service delivery.
  • Process Improvement: Continuously assess HR processes and suggest improvements for greater efficiency.
  • Support for Projects: Provide support for HR-driven projects that align with business needs and strategic objectives.

Our Services

Information Technology

The pace at which digitalization is progressing, it’s of paramount importance to make sure that a company has a strong IT infrastructure and a well-equipped...Read more

Call Handling & Administration

In today’s customer-centric world, effective call handling is crucial for maintaining customer satisfaction and driving business success. At Vertico BPO and LPO Services...Read more

Financial Billing

At Vertico BPO and LPO Services Pvt Ltd, we specialise in providing expert legal aid cost drafting services tailored to the needs of legal professionals across the UK...Read more

Human Resource

The HR function supports the delivery of the company’s business plans and ambitions by developing an HR strategy that aligns with the company’s strategic aims. By focusing on talent acquisition...Read more

LPO Legal Casework Support

In the ever-evolving legal landscape, the delivery of legal casework support with excellence in a manner that also maintains quality, efficiency and minimises costs is paramount...Read more

Grow With Us

At Vertico BPO and LPO Services Pvt. Ltd., we believe in nurturing talent and providing a platform for continuous development. Your success is our success. Let's grow together!

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Certified Excellence

Vertico BPO & LPO Services proudly achieves multiple ISO certifications and Cyber Essentials & Cyber Essentials Plus!

  • ISO 9001 – Quality Management System ensuring customer satisfaction & service excellence.
  • ISO 31000 – Comprehensive Risk Management framework.
  • ISO 27001 – Information Security Management, ensuring data protection & security.
  • ISO 27701 – Data Privacy framework supporting UK GDPR & global compliance.
  • ISO 22301 – Business Continuity Management System to safeguard operations & ensure resilience.
  • Cyber Essentials & Cyber Essentials Plus – Strengthening cybersecurity & protection against cyber threats.
ISO certifications