In the ever-evolving legal landscape, the delivery of legal casework support with excellence in a manner that also maintains quality, efficiency and minimises costs is paramount. At Vertico BPO and LPO Services, our dynamic legally-trained LPO team provides high quality legal casework support services to top-tier UK based law firm Duncan Lewis Solicitors across a number of legal practices in relation to the law of England and Wales (such as Human Rights, Housing and Matrimonial). Our LPO services are designed to assist Duncan Lewis legal professionals in managing their caseloads efficiently and to provide crucial support in client engagement, research, drafting, and case preparation.
Supervised by UK Solicitors
Every aspect of the day to day work done by our LPO staff is carefully overseen and reviewed by a team of highly experienced UK-qualified solicitors that have the designated conduct of the respective cases. This ensures compliance with UK legal and regulatory standards and also ensures accuracy and professionalism in all client matters, at all times.
Pathway to Excellence in Law
We offer our LPO team a unique opportunity for growth. By gaining valuable legal casework support experience through Vertico BPO and LPO Services and achieving UK Law Society accreditation with us where required, our LPO team can pursue a pathway to potentially qualifying as a Solicitor of England and Wales; underlining the depth of their expertise and dedication to legal excellence.
Expert Training and Accreditation
Our LPO team undergo comprehensive training provided by UK-based lawyers to ensure they have the necessary knowledge, skills and resources needed to the support required. Supported by a designated HR team, the high-quality training and e-library resources that are made available perfectly equips our LPO staff to pass required UK Law Society Accreditation exams before commencing their legal casework support roles.
Efficient Legal Case Management
Whether assisting in a human rights application or matters involving homelessness/disrepair, our LPO team are key points of contact for Duncan Lewis’ clients, fostering clear and effective communication. From client file management and taking initial clients’ instructions to assisting with the drafting of statements/correspondence, undertaking research and advising and assisting with case preparation our LPO team, under close supervision, support with efficiency and attention to detail.
Our Services
Information Technology
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Call Handling & Administration
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Financial Billing
At Vertico BPO and LPO Services Pvt Ltd, we specialise in providing expert legal aid cost drafting services tailored to the needs of legal professionals across the UK...Read more
Human Resource
The HR function supports the delivery of the company’s business plans and ambitions by developing an HR strategy that aligns with the company’s strategic aims. By focusing on talent acquisition...Read more
LPO Legal Casework Support
In the ever-evolving legal landscape, the delivery of legal casework support with excellence in a manner that also maintains quality, efficiency and minimises costs is paramount...Read more
Grow With Us
At Vertico BPO and LPO Services Pvt. Ltd., we believe in nurturing talent and providing a platform for continuous development. Your success is our success. Let's grow together!
Know current vacancyCertified Excellence
Vertico BPO & LPO Services proudly achieves multiple ISO certifications and Cyber Essentials & Cyber Essentials Plus!
- ISO 9001 – Quality Management System ensuring customer satisfaction & service excellence.
- ISO 31000 – Comprehensive Risk Management framework.
- ISO 27001 – Information Security Management, ensuring data protection & security.
- ISO 27701 – Data Privacy framework supporting UK GDPR & global compliance.
- ISO 22301 – Business Continuity Management System to safeguard operations & ensure resilience.
- Cyber Essentials & Cyber Essentials Plus – Strengthening cybersecurity & protection against cyber threats.
